Can't log in? This page covers the most common login issues and how to fix them quickly.
Logging in is straightforward when everything is correct.
| Step | What Happens | Time |
|---|---|---|
| 1. Open app | App loads, shows login screen | 2-5 seconds |
| 2. Enter details | Type phone/email/ID + password | 10-20 seconds |
| 3. Tap Log In | App checks credentials | 1-3 seconds |
| 4. Access granted | Main screen appears | Instant |
| Login With | Format Example |
|---|---|
| Phone number | +92 3XX XXXXXXX |
| yourname@email.com | |
| Account ID | 12345678 (numbers only) |
→ No account yet? Create Account
Most login failures have simple causes. Here's what to check.
| Problem | Likely Cause | Solution |
|---|---|---|
| "Wrong password" | Typo or forgotten password | Check carefully, use recovery |
| "Account not found" | Wrong email/phone entered | Try other registered details |
| "Connection error" | Internet issue | Check WiFi/data, retry |
| "Too many attempts" | Temporary lock for security | Wait 15-30 minutes |
| "Account blocked" | Security or policy reason | Contact support |
| App freezes on login | App or phone issue | Restart app/phone |
Password issues are the #1 cause of login failures. Check:
→ Just installed? Login Issues After Installation
Endless loading usually means connection issue, not account problem.
| Cause | Why It Happens | Fix |
|---|---|---|
| Slow internet | Request takes too long | Wait or switch networks |
| Server busy | High traffic periods | Try again in few minutes |
| ISP blocking | Network-level restriction | Try mobile data or VPN |
| App glitch | Temporary bug | Restart app |
| Old app version | Connection method outdated | Update app |
→ Access issues: Using 1xBet in Pakistan
Sometimes, yes. But it's usually easy to fix.
| What Happens | Why | Fix |
|---|---|---|
| Asked to log in again | Session cleared during update | Normal — just log in |
| Login screen looks different | UI changed in new version | Normal — same process |
| Can't log in at all | Update incomplete | Restart phone, try again |
| Saved password not working | Autofill reset | Enter password manually |
→ Update problems: Update Errors
If everything technical is fine but login still fails, it might be account-related.
| Sign | Possible Meaning | Action |
|---|---|---|
| Specific error message about account | Account status changed | Read message carefully |
| Works on website but not app | App-specific issue | Reinstall app |
| Login works but limited access | Verification needed | Check verification status |
| Password recovery doesn't work | Wrong email/phone or account locked | Contact support |
→ Full account info: Your 1xBet Account
| Test | If Yes | If No |
|---|---|---|
| Can you open Google? | Internet is fine → password issue | Fix internet first |
| Does website work? | App issue → reinstall | Service may be blocked |
| Does mobile data work? | Try mobile instead of WiFi | Check data plan |
| Situation | Most Likely Fix |
|---|---|
| Error says "wrong password" | Use password recovery |
| Endless loading | Check internet, try different network |
| Just updated app | Restart phone, log in manually |
| Just installed app | Enter details carefully, check internet |
| Works on website, not app | Reinstall app |
| Question | Answer |
|---|---|
| How does login work? | Enter phone/email + password, tap Log In |
| Why does login fail? | Usually wrong password or connection |
| App keeps loading? | Internet issue — check connection |
| Problems after update? | Restart phone, log in again |
| Nothing works? | Contact support |